Overview

House of Vacuums is a family owned and operated business that has been serving Lynchburg, Virginia since 1999. We are now the only premier floorcare retailer in the region for both sales and service.

We are proud to bring quality products and services to the community we love. We don't just sell these products; we believe in them and use them in our own homes. We want to see every customer satisfied with their experience, whether it is buying something as big as a vacuum or as small as a rubber belt.

Staff

Matt Douglas: Co-Owner, Manager & Marketing

Jen Douglas: Co-Owner & Sales Associate

Rex Douglas: Service & Sales Associate

Core Values

1. Act With Integrity
   We are committed to the principles of honesty, integrity and transparency.
   

2. Promote Community
   Lynchburg is our home and we love the city and its residents. It doesn’t matter what part of town you live in, your background, your lifestyle, your religion or your politics. We strive to treat everyone with the same level of respect and dignity.
   

3. Impact Responsibly
   We believe we have an obligation to care for the environment in which we live. For the last 20 years we have seen the amount of waste increase exponentially in our industry as machines are made cheaper and are disposed of more quickly. We only carry machines that will last a reasonable amount of time to cut down on this waste. We are also committed to recycling our steel, copper, aluminum and any other items we can from waste vacuums.
   

4. Give Generously
   There is an abundance of need in the United States today. We believe it is incumbent on us to reinvest in the success of our own community. We partner throughout the year with local charities and would ask that you consider doing the same.
   

5. Source Ethically
   While it is impossible to avoid all products made in oppressed areas of the world, House of Vacuums is committed to sourcing as much product as possible from first-world countries that value human rights and democracy.

   While it is necessary for us to carry some products made in developing countries, we go to great lengths to avoid products made in countries know for human rights and international law violations such as child labor. We encourage our customers to remain aware of where their products are sourced to fight human exploitation.